Frequently Asked Questions

1. Is AMT an authorised distributor?

Yes, AMT is an authorised distributor of ABB and Federal Electrik.


2. What brands does AMT work with

AMT is the system integrator for two International Brands; ABB and Federal Electrik.


3.Country of Origin of those brands?

ABB is a European Brand with country of Origin being Switzerland. Federal Electrik is a Turkish Brand Originating from Turkey. 


4. What types of products do you deal in?

As for now, we deal in ABB and Federal Electrik's Low Voltage Switchgear. 


4.Do we cater international requests?
No. We do not cater any queries outside Pakistan as of yet.


5. How do I place an order?

We have multiple ways to place an order. You can do that by:

a)Placing an order in the shop category of our website.

b)Emailing us you query at contact@amt-electric.com

c)Calling our office to speak to a representative on 051-8433392/3


6. Mode of payment for my order?

To make the payment procedure easy, we offer various method whichever is more convenient to out client.

a)Cash On Delivery on orders less than PKR 50,000

b)Credit Card Facility

3) Account Transfer  or IBFT

4)Check or Pay Order


7. Where in Pakistan do we Deliver?

We deliver all across Pakistan.


8. Would I have to pay for Delivery Charges?

Delivery is complimentary from our side, we do not charge delivering our products anywhere in Pakistan. The only exception where a slight amount is charged is COD. For that scenario, charges will be added in the invoice.


9. What is the Delivery Time-Period for my Order?

Delivery time-period for clients in Islamabad/Rawalpindi is overnight. 

For other cities, its 2-3 working days.


10. If the product is out of stock then what will be the next step?

If the product you require is out of stock with us, we will shift to import on your approval. The duration of that would be 12-14 weeks after order confirmation.

 

11. Do we offer Warranty Certificate?

Yes, we offer warranty certificates to our clients. 


12. How is AMT's services better than the other distributors in the market?

AMT offers one of the best customer care in the market. With a team of highly qualified engineers, we understand your requirement and advice you the proper product for your needs. Apart from that our customer response rate is within an hour and you will be guided in the best manner possible. 

In terms of product, we are authorised distributors which means that the product you will buy will be 100% genuine, up to date and warranted. Our ordering dispatching process is hassle free. 


13. Where are your offices located?

Our offices are located in Islamabad, Lahore Peshawar with our head office being in Islamabad.

Islamabad:  3201-2, NSTP-NUST, Sector H-12,Islamabad-Pakistan 

Peshawar:   44-GF, Liberty Mall, University Road, Peshawar-Pakistan

Lahore:   69-B, First Floor, Main Boulevard, Gulberg, Lahore-Pakistan

 

14. How do I contact you?

You can contact us via email, call or the feedback bar provided below.

Contact Details:  contact@amt-electric.com/051-8433392-3


15. How do I stay updated with your company's products and offers?

You can find us on all social media platforms. 

Social Media